Abrams Jewelry

Company Information:

Abrams Jewelry was established in 2006 as a new company under a sole proprietorship and is a fully licensed business that operates from the State of Ohio. As a reputable jewelry business, Abrams Jewelry has been listed with the Jeweler's Board of Trade since its doors first opened and has enjoyed a level of trust and customer satisfaction reached by only a handful of the most elite, customer oriented jewelry stores.

With an ever-growing presence on the web, Abrams Jewelry has established itself as one of the most customer friendly online jewelry stores anywhere. From product inspection to customer service, Abrams Jewelry remains committed to complete customer satisfaction. We strive for perfection in each and every aspect our business and it shows! Our customers are always put first and we constantly work on delivering an exceptional shopping experience that builds trust and a lifetime relationship. We look forward to extending that relationship to you and welcoming you to our family!

At AbramsJewelry.com, we are committed to bringing our customers an ever-growing selection of quality necklaces, bracelets, toe rings, pendants, charms, money clips, earrings, watches, and gifts. Our selection of fine jewelry and gifts is constantly evolving so check back often for new arrivals and great sales promotions.

Contact Information:

Our Shipping Address:
Abrams Jewelry
2283 Lilac Rd.
Loveland, OH 45140

Customer Support Email: info@abramsjewelry.com
Phone Number: 513-405-1412 (email support is preferred and typically faster!)

Refund/Exchange Policy:

All items from Abrams Jewelry are guaranteed to be free of defects and are thoroughly inspected before leaving our location. We DO NOT accept returns at this time. If you are unhappy with an item you received, please let us know and we may arrange an exchange for same item if original item is found to be defective. All sales are final.

Please contact us if you are not satisfied with a product as case-by-case returns may be accepted depending on the item in question. Returns accepted are subject to a $9.95 processing fee and no more than 20% restock fee depending on the item.

*All returned items must be sent back with the original appraisal certificates, ring/necklace/watch boxes, certificates of authenticity, or any other accompanied accessories that pertain to the item purchased. All items must be sent back in new condition. We will not accept returns on items that have been used, damaged, or show signs of wear. We reserve the right to reject any returns. All rejected items will be subject to return postage fees which must be paid by the customer.

Order Cancellation Policy

We process orders quickly at Abrams Jewelry and every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was already processed or shipped out afterwards, we will gladly refund the complete balance charged minus shipping. However, if the cancellation was already processed and shipped, we will gladly honor our refund/exchange policy listed above.

Please submit any cancellation request via email immediately to info@abramsjewelry.com.

Please include the following in your email or have available when your call customer service:

1. First and Last Name

2. Order Number

3. Phone Number with Area Code

4. Email address

“Please set any spam blocking software to accept emails from the domain name @abramsjewelry.com

A customer support representative will respond to you shortly with the status and/or acceptance of your cancellation.

Warranty Policy

Manufacturer Warranty
Abrams Jewelry does not offer a warranty of any sort. Many manufacturers offer a warranty of some sort on jewelry with mechanical moving parts, i.e. watches and pocket watches. Please check with the manufacturer for warranty information or email info@abramsjewelry.com for more information.

Shipping Information:

At Abrams Jewelry we typically process orders within 1-5 business days and ship via FedEx, UPS, or USPS. All shipping is processed as standard shipping which typically takes 3-7 business days. All customers will receive a tracking or confirmation number when available. International orders may be subject to additional fees and/or taxes. It is the buyer's responsibility to be aware of this and pay any fees/taxes due.

Thank you so much for your patronage and we look forward to serving you in the near future.

** We reserve the right to modify or change any and all policies at any time with or without written or verbal notice. Please email customer support for the latest policy updates. **